HOW WE WORK

Our approach is different from that of your everyday research agency.

We organise ourselves so that the research we deliver is actionable for you, our customer. We do this in a number of ways:

• Firstly, we treat research as part of a change management process, not the process itself. We use change management techniques to make sure that action happens so you look good to your boss and your business gets value for money!

• Secondly, we really do work in partnership with you, what you see is what you get. You have a dedicated account manager who ensures they understand your marketplace, your business objectives and your research objectives before we start the research. We’ll hold weekly update meetings with you during the life of the project using an agreed action plan, we’ll keep you in the picture at all times. This partnership approach really helps get to grips with the problem and drives insight.

• Thirdly, in contrast to many research agencies, our senior experienced people don’t just do the pitch and then leave a junior to sort the research. The senior who does the pitch will then manage the project and workshop the findings with you. That’s our promise.

On top of this we are only a small agency, we don’t carry the overheads of larger organisations so we can do this at a competitive price.

'Working in partnership to deliver actionable research’                                         Copyright © Curiosity Research 2006